Who we are
Assisteo Home Health is a leading provider of Medicare Certified Home Health Services that enables adults to be cared for in their home environment that is warm and familiar. Our highly qualified team clinicians: Nurses, Physical Therapist, Occupational Therapist, Speech Therapist, Medical Social Workers, and Home Health Aides, provide the highest quality care with compassion, commitment, and integrity. Our locally based office works with Medicare, most major insurance plans, managed care organizations and AHCCCS plans.
Assisteo Home Health is a clinically-focused company, committed to ensuring the very best quality of care for our patients. We do this by assuring that the clinicians caring for our patients are qualified. Our recruitment and hiring standards put this commitment into practice. We offer our clinicians the tools, direction and standards to enable them to do what they do best: provide skilled, compassionate care for our patients.
We have exciting Specialty Programs, which include but are not limited to, Orthopedic Home Rehabilitation, Complex Wound Care, Cardiac Health, Cardiopulmonary Programs-CHF, COPD, Stroke Recovery, Diabetic Teaching & Monitoring, etc. Assisteo has been working closely with local transitional programs to ensure a reduction in hospital readmission. Assisteo excels in proactively relaying important clinical information to our partners such as; physicians, facilities and payer groups.
Protector of the 3 rings of life! Body – Household – Community
Teri joined Assisteo in 2012 and comes to us with an extensive healthcare background. Teri was Director of Medical Management at both Health Choice and Care 1st Arizona for a combination of 9 ½ years and has 10 years of home health experience with Visiting Nurses Association. She creates the clinical content and workflow applications to support the wellness, tele health and population management programs that the company manages. Teri has played a key role in the rapid growth and development that Assisteo has experienced in the last 2 years. Teri is married with 2 children and enjoys spending time outdoors hiking.
RN, BSN Director of Nursing
Cynthia Cloutier is the Director of Nursing at Assisteo Home Health. Cynthia has many years in leadership, extensive knowledge in the home health industry, and has trained at The Joint Commission in Illinois. She brings with her vast knowledge with The Joint Commission, CMS, and state rules and regulations in home health. Cynthia has been the Director of Nursing in many successful Joint Commission surveys, ranging from one to five days, resulting in deficiency free results for organizations. Cynthia prides herself on communication which in turn significantly effects quality patient care and it is evident in her role here at Assisteo Home Health. Cynthia is a key part of Assisteo’s business development. She is involved in the creation and implementation of our specialty programs and presents these to potential referral sources. Cynthia is married with three teenagers, two dogs, and enjoys continuing her education in her spare time.
RN BSN, MBA Assistant Director of Nursing
Joe has over 20 years of experience in the health care field including 12 years in the field of Hospice, Palliative Care and Home health as a gerontologist/hospice nurse, this includes being in upper management director. Joe has extensive knowledge of Medicaid and Medicare programs and has been instrumental in the development and establishment of a satellite office in Delaware. He has lectured on death & dying, law and ethics in healthcare, and has been a member of a number of ethic committees. He has conducted CQI/audits, developing training courses and audit techniques. He obtained his nursing degree in 1996 from Arizona State University. in 1978, he acquired a Bachelor’s Degree in Anthropology from ASU. In 1989, Joe completed his MBA with the University of Phoenix with an emphasis on Business Development.
Joe is an avid speaker and lecturer and has numerous years of experience as an instructor at both college and university level forums. His experiences and knowledge have led him to become a successful writer, widely acclaimed for his unique perspective on life and death presented in the Autumn of Life, a guide to aging and dying. I have 2 children’s books out Laugh Until You Cry and a Hot Summer Day. Also completing a novel called A walk through life
Joseph is married with one daughter and 5 grandkids. His hobbies are writing, mineral and fossil collecting.
PT, MPT COS-C
Lisa serves as the Director of Rehabilitation Services, managing a clinical team of over 35 physical therapists, occupational therapists, speech therapists and their corresponding assistants ensuring that they maintain the highest of industry standards. With over seventeen years of experience in physical therapy and over 11 years in therapy administration, Lisa has spent the majority of her time in the sub-acute and home health settings, working with diverse patient populations ranging from neurological, orthopedic, general debility, post-surgical, and wound patients.
Lisa received her Bachelors of Science in Business Administration from the University of Arizona. She then continued her education to receive her Masters in Physical Therapy from the Mayo School of Health Related Sciences at the Mayo Clinic in Rochester, MN.
Operations Manager/Human Resources
Sue Hilles brings a diverse background in healthcare to Assisteo Home Health with her previous employment in multiple facilities and home health agencies. As the Operations Manager/Human Resources of Assisteo Home Health, Sue is focused on managing the day to day operations within the home health agency.
Before joining Assisteo, Sue served as the Operations Manager at Professional Health Care Network where she was a key player in the implementation of the managed care model that is still used today. Sue has experience in contracting, credentialing, recruiting, network development and management, Medicare/AHCCCS guidelines, and a wide knowledge of healthcare. Sue also holds a Human Resource Generalist certification as well as a notary commission.
Sue is married, the mother of five grown children, and grandmother of 13 with one on the way! Sue and her husband Dana, love playing with their 2 dogs, Reese and Levi. Sue loves camping, gardening, and spending time with her family.
Christy is a Social Worker with over 19 years of experience in health care. She worked as a discharge planner in the valley for over 5 years before transitioning to Home Health. Christy graduated from the University of Louisville with a degree in Psychology which has served as the foundation for her success with providing impeccable service to her patients, referring doctors, hospitals and rehab facilities. With her extensive experience and knowledge base of the home health industry, she is able to assist patients and their families with community resources, patient advocacy, and patient transitions to return home or a more suitable step down environment.
Linda Knapper is a Liaison with Assisteo Home Health. Linda worked previously as an Occupational Therapist in home health for 15 years which also included her role of Rehab Coordinator. Linda then began a role as a liaison for home health, proving that her home health background was beneficial by relating to both patients and families. One of Linda’s best attributes is advocating in the needs of the patient and facilitates this, which creates a better way to serve case managers. Linda is married with three grown boys and enjoys taking classes at the local YMCA, hiking, and traveling.
David England is a Marketing Liaison Associate at Assisteo Home Health. He brings five years of medical background including home health, vascular and echo ultrasound, and fifteen years of sales experience. His priorities are patient care, communication, and customer service. David began his home health career in intake and staffing several years ago which provided the foundation needed for his skills in marketing. He also lead the team through state surveys as Interim Administrator for the agency. David spends his time off with his family and two dogs. He also enjoys working on classic cars and traveling.